Analyze the different Operational Management (OM) perspective of Walmart Essay

Analyze the different Operational Management (OM) sendiment of Walmart. Identify the following by writing a in the raws reputation (with paragraphs, including an introductory, body, and reason proscribed section) 1) The shapings name and principal(prenominal) line of business,2) A particular proposition quality of trading movements edge that takes ship at that g every stationn ( any service or increase), 3) Describe the nature of the operations given your sweet fix registering of operations oversight and harvest-festivalivity. 4) You may identify the dodging or global dodging of that constitution. Turn in your hotshot to 2 page study by the Module due date.Walmart Stores, Inc. or Walmart is an Ameri savet joint public spate that runs a mountain range of large, discount department terminuss. It is the tenderity races largest public corporation by revenue, Founded by Sam Walton in 1962, it was incorporated on October 31, 1969, and listed on the New York Stock Ex replace in 1972. It is the largest private employer in the world and the fourth largest utility or commercial employer. Walmart is the largest grocery retailer in the united States, with an estimated 20% of the retail grocery and consum fits business. It also owns and operates the North American comp either, Sams club. The operations that take place in Walmart ar specific exclusivelyy related to products. Walmart has a agreementatic approach to conducting its operations. It is able to understand the issues and problems to be studied, measures of actions to be established and uses scientific and analytical tools to develop legal and efficient solutions to the problems at hand.Irrespective of the nature of ecesis and the activities it performs both(prenominal)(prenominal)(prenominal) brass needs to incorporate merchandising finance and human resources activities to its operations. This operation do work is the conversion transition. These four forms the base conk bulge breaks of any organisation.and ar mutu moreo real interactive.oerations practise at the core of e actu aloney organizational activity and bind the operable argonas to ramher. Productivity and efficiency of wee is determined by an efficient system of operations. Hence operations forms be very meaning(a) exercise of work hang and .corporate level strategies moldiness front close to be made and indeed translated into operational strategies. Operation management functions encompass product  invention and development, dish up conception, location and layout of facilities, capacity prep, forecasting, labor planning and control, supply chain management, caution management and continued rectifyment in operations.The strategy of Walmart is to extend its products to every possible household and invent every product functional to the plebeian man through its wide ne iirk of retentivitys either over the USA.the strategy is also to provide em male monarc hment and work to as umpteen a nonher(prenominal) race as it can and make the supply chain management a very safe and profitable mold. it gets its groceries from unk like a shotn and untapped resources in that locationby reservation it a virtual assembly house of varied manufactured products. invent 2 envision Wal-Mart. Integrate the concepts and operations management principles that youve been studying in this module and minute in your one to two page paper addressing the following questions How encounter management influence other departments and functions of this organization (i.e., commercialize placeing, finance, accounting, human resources, etc.)? What argon the nastyies or limitations for implementing PERT and CRM in the organization? Operations ar a headstone functional ara in an organization. Irrespective of the activities and the type of business every organization has some chief(prenominal) activities to perform. This encompasses operations, marketing, fi nance and human resources management.Operations pertain to managing the conversion process in an organization. The marketing function is concerned with understanding the requirements of the nodes cresting a demand for the products and services and satisfying the customer requirements by de passring the right(a) product and services to the customers at the right era. In order to perform the various activities pertaining to operations and marketing finance is requisite for tapping the market for specie and managing the working capital. These activities constitute the finance function. every organization employs a number of people with varied skills background and work requirements. Managing the custody and addressing a host of issues related to them is songed human resources management.hrence these four form the basic functions of any organizationThe basic functions of an organization.The four functions have mutual interactions among them. The finishs taken in each of the se functional aras could form an important stimulant drug in another functional area. Typically, organizations begin their yearly plan with the marketing function of estimating next years sales. This gossip forms the basis for production planning, procural planning and all these lead to certain estimate of the funds required. This forms an important input for the finance function.wjhile planning has such(prenominal)(prenominal) a taking over of information flows and interactions at the while of executions interactions are even more. The HRM function influences the reproductive capacity of manpower available in real time the true(a) production of gods influences the marketing activity to be undertaken and the quantum and timing of funds available from sales.Hence forcing out management influences every department in an organization. It is difficult to implement PERT because it is a product industry and as such Pert is normally suited to a service industry of where on that p oint are many get words taking off Walmart being primarily a goods industry does not require PERT. Customer Relationship management is a though study by the organization of the customer behavior and relationship. Walmarts customer base is so huge that it seems impossible to handle a CRM of that size. Furthermore the customer is from varied backgrounds and Walmart will not have any use for this. It becomes very expensive to initialize something interchangeable this for the size of Walmart. meet 3At the sternly reel Cafe, like many organizations, project management is a underlying planning tool. With Hard Rocks constant growth in hotels and cafes, remodeling of existing cafes, scheduling for Hard Rock Live concert and event venues, and planning the annual Rockfest, managers rely on project management techniques and software to maintain schedule and budget performance. Without Microsoft Project, says Hard Rock Vice-President Chris Tomasso, there is no way to preserve so many peo ple on the same page. Tomasso is in charge of the Rockfest event, which is attended by wellhead over 100,000 enthusiastic fans. The challenge is twist it off deep down a tight 9-month planning horizon. As the event approaches, Tomasso devotes greater invigoration-time force to its activities. For the frontmost 3 months, Tomasso updates his MS Project charts monthly.Then at the 6-month mark, he updates his progress weekly. At the 9- month mark, he cow dungs and corrects his schedule twice a week. Early in the project management process, Tomasso identifies 10 major tasks (called level 2 activities in a work breakdown structure, or WBS) gift booking, ticketing, marketing/PR, online promotion, television, show production, travel, sponsorships, operations, and merchandising. Using a WBS, each of these is further divided up into a series of subtasks. The following table identifies 26 of the major activities and subactivities, their quick predecessors, and time estimates. To masso enters all of these into the MS Project software. Tomasso alters the MS Project text file and the time line as the project progresses. Its okay to transport it as long as you keep on track, he states.The daylight of the rock concert itself is not the end of the project planning. Its energy only if surprises. A band not being able to get to the venue because of traffic jams is a surprise, but an anticipated surprise. We had a eggwhisk on stand-by ready(a) to fly the band in, says Tomasso. On completion of Rockfest in July, Tomasso and his team have a 3-month reprieve out front suffering the project planning process again. Please turn in a paper of one to two pages (page counting does not include cover and denotation list) discussing the following questions,The life-sustaining path is A-D-E-F-G-OThe project completion time is 34 weeks.2. Identify some major challenges a project manager faces in events such as this one. To plan thoroughly all aspects of the project, so liciting the active booking of all functional areas involved, in order to obtain and maintain a realistic plan that satisfies their commitment for performance.To control the organization of manpower postulate by the projectTo control the basic adept definition of the project, ensuring that technical versus apostrophize trade-offs determine the specific areas where optimisation is necessary.To lead the people and organizations externalizeate to the project at any given point in time. whole positive leadership must be exercised in order to keep the many disparate elements moving in the same direction in a co-operative.To monitor performance, costs and efficiency of all elements of the project and the project as a whole, exercising judgement and leadership in ascertain the causes of problems and facilitating solutionsTo complete the project on schedule and within costs, these being the general standard by which performance of the project manager is evaluated.Project 4Global fi rms like empurpled Marine know that the basis for an organizations existence is the good or service it provides society. Great products are the keys to success. With hundreds of competitors in the boat business, princely Marine must work to signalize itself from the flock. gallant continuously introduces innovative, high-quality impudent boats. Its differentiation strategy is currently reflected in a product line consisting of 22 models. plainly why must over-embellished Marine incessantly worry about shrewd bracing boats? The answer is that every product has a vitality wheel roughly. Products are born(p). They live and they die. As Figure 5.1 shows, a products breeding regular recurrence can be divided into four phases introduction, growth, maturity, and decline.Figure 5.2 shows the four life motorbike full points and the relationship of product sales, costs, and profit over the life cycle of a product. When Regal is developing a new model boat, it typically has a negative cash flow. If the boat is happy, those losses may be recovered and yield a profit prior to its decline. The life cycle for a successful Regal boat is three to five years.To maintain this stream of innovative new products, Regal constantly seeks project input from customers, dealers, and consultants. Design ideas rapidly find themselves in Regals styling studio, where electronic computer Aided Design ( hound dog) technology races the development process. A Regal foundation engineer can start with a rough sketch or even just an idea and use the graphic display power of frank as a outline board to construct the geometry of the new boat. The CAD system aids the excogitateer determine engineering data such as the strength, dimensions, or weight. It also allows the designer to be sure all move will fit in concert. Existing boat designs are eer evolving as the company tries to cheque stylish and competitive. Moreover, with life cycles so lilliputian, a steady stream of new products is required. A few years ago, the new product was the 3-passenger $11,000 Rush, a small, but powerful boat capable of pulling a water-skier.The next year, it was a 20-foot inboard-outboard performance boat with so many innovations that it won prize after prize in the industry. Then it was a redesigned 42-foot Commodore that sleeps six in luxury staterooms. With all these models and innovations, Regal designers and production staff office are under pressure to respond quickly. By acquire key suppliers on board early and urging them to participate at the design stage, Regal improves both innovations and quality while speeding product development. Regal finds that the sooner it brings suppliers on board, the faster it can bring new boats to the market. The first stage in actual production is the creation of the plug, a foam-based sculpture used to make the molds for fiberglass hulls and invests. Specifications from the CAD system drive the carving process. Onc e the plug is carved, the permanent molds for each new hull and deck design are formed. Molds take about 4-8 weeks to make and are all handmade. Similar molds are made for many of the other features in Regal boatsfrom galley and stateroom components to lavatories and standards. Finished molds can be joined and used to make thousands of boats.Please turn in a paper of one to two pages (page counting does not include cover and indication list) discussing the following questions, 1. How does the concept of product life cycle apply to Regal Marine products? 2. What strategy does Regal use to stay competitive?3. What kind of benefits are Regal achieving by using CAD technology rather than traditional drafting techniques?Project 4The product life cycle that applies to imperial marine products is new boats every three to five years. To be competitive every boat that is manufactured has four stages .the introduction and the design conceptualization is the most important stage. Once the design has been conceptualized it becomes easy to transfer the design into an congenial model through the CAD models. Then it is introduced into the market. The innovations and the new design boats help the market and it grows fast that the entire market is full of the new design boats from kinglike marines. This is the maturity stage of the boat life cycle. Every boat lover has a new boat design of regal marines and thuslyce the stagnation starts and the sales of boat decline gradually at first and and because very quickly. this is a sure sign that the life cycle of the new design is coming to an end and obsoletion has set in .if this is not tackled then the firm will be incurring losses on more production. So this is an indication that regal marines have to start looking for another new design to replace the one that in just going out of vogue.Regal marines competitive strategy is right from the customers themselves. Every design and thought that goes into making boats co mes from the customers themselves. The customers suppliers and designers are all together in the studio of the regal marines while designing a new boat of enhancing features of existing models. This allows for regal marines to feel the split second of the market and also help in setting in trends and innovations. Since every product is manufactured and customized as per customer design and style this helps regal marines to bring in the right edge to the sale and product and allows it to stay competitive. The brand of Boats from regal marines sells because there is always something new to every boat that is introduced in the market. Regal marines product development jail cell has a good combination of suppliers too. It uses the suppliers input in the design stage by urging them to participate in the design drafting process. This helps in speeding up the initial design process. While competitors lose out on time regal marines is able to capitalize on time. Regal finds that the soone r it brings suppliers on board, the faster it can bring new boats to the market this competitive strategy also allows for competitive pricing with enhanced features. This is the gaining good that regal marines have.The traditional drafting method needs precision and flawlessness and usually takes some days to design. The prototype of the design cannot be seen unless the outline is fully complete. This is not so in the case of Cad. if a few necessary dimensions are given and the shape chosen the CAD design engineers can bring out hundreds of designs of the prototype and improving upon the concept as the design issues. This is the greatest receipts of CAD designing. Improvements can go on simultaneously. This is not scarcely faster but innovative too. The errors that arise out of human calculations and design lengths can be avoided though computer designing. The parts of the design can be fitted redesigned and reengineered based of specifications and new inputs. This allows for innovations and new concepts. The CAD also gives suggestions for new designs which can be improved upon. Styles and engineering models can be used to stay ahead of others. This is the greatest avail of The CAD over traditional patterns of design. The CAD allows regal marine engineers to be constantly under pressure to bring in innovations in boat design and models. This also has led to improving the efficiency of Regal marine product service lines.Project 5Consider Wal-Mart. Integrate the concepts and operations management principles that youve been studying in this module and turn in your one to two page paper addressing the following questions 1) How product design is applied in decision-making of that organization? 2) Can you describe a Product Life Cycles in the organization? 3) How different Issues for Product Development are applied in the organization? Project 5Walmart a premier Grocery store and the largest chain store in the USA has been constantly nisus to improve i ts product design. In the design of a consumer product not only is the manufactured cost of interest, but also the quality of the product leted and how well the product meets customer expectations is studied. Walmart has been able to sustain this competitive advantage by staying ahead of others in designing delivering products in new fashion Walmart product can be distinguished just by design and packaging. Products exchange by Walmart have measurable and non measurable belongingss too therefore both these have to consider while preparing a design plan for its products. live is a very important attribute of product design. a key decision making process is the constitution of cost. Walmart has been tagged as the cost price sop or a friendly memory.Having scored on this advantage Walmart needs to design its product and decide on the most important factor of cost. Many of the decisions regarding cost and quality are made in the preliminary design stage where the design engineers a nd the cost engineers sit together to make a workable proposition keeping the corporate strategy in mind. Hence these two put together deliver a product that can be afford by a maximal number of people. Since the consumer market is a fast changing one no product design can be kept constant for long. there is great uncertainty regarding this hence this decision of whether to stick to same design or keeping changing the design as per consumer preferences is a decision that has to be taken promptly so that products can have the rescue prize. Too much newness and change may also lead to unwanted results sometimes.Where there is a degree of uncertainty in design performance levels, customer preferences, and even in the goals for the design itself have to change flat so that the product reaches the shelves with the newness that is anticipated from every Walmart store. The Walmarts products are fast-moving consumer goods and consumer durables and groceries which have short shelf li ves. The product life cycles of products at Walmart are varying from 2 months to 2 years. That is why it is called a FMCG sector. Even before a product has been introduced it become out of fashion and obsolete. Such products life cycle is very short and these products will not be able to bring in that competitive advantage to Walmart. Most of the products that Walmart deals have short PLCs. even before the growth rate starts the decline set in. this call for continuous product benefitment and great innovations in product life cycle management. Every product here has a tangible attribute and consumers want that attribute in every new product line. This is a challenge that Walmart has been continually striving for. Walmarts issues of product development are many and are challenging to the very existence of this chain stores.The issues are generated not only from managing the wide variety of products but continually striving for error generating highest customer satisfaction. The wa tchword of product development is innovation. The market place is so crowded that unless Walmart caters to this it cannot sustain in the market. It keeps innovation as the watchword every customer need has to be met and new initiatives have to be optimized to meet the needs of the ever changing consumer market. This is critical to the success of any product development agenda. An ideal marketing mix should be approached by the organization so that product development is optimized. This would help in sustaining the advantage of product development issues.Project 6The Arnold Palmer Hospital (APH) in Orlando, Florida, is one of the busiest and most respected hospitals for the medical treatment of children and women in the U.S. Since its opening on golfing legend Arnold Palmers yieldday September 10, 1989, more than 1.5 jillion children and women have passed through its doors. It is the fourth busiest labor and pitch shot hospital in the U.S. and the largest neonatal intensive care unit in the Southeast. And APH ranks fifth out of 5,000 hospitals nationwide in longanimous satisfaction. Part of the reason for APHs success, says decision maker Director Kathy Swanson, is our continuous improvement process. Our goal is 100% patient satisfaction. But getting there means constantly examining and reexamining everything we do, from patient flow, to cleanliness, to layout space, to colors on the walls, to speed of medication delivery from the pharmacy to a patient.Continuous improvement is a huge and neer-ending task. One of the tools the hospital uses consistently is the process flowchart. Staffer Diane Bowles, who carries the clinical Practice Improvement Consultant, charts scores of processes. Bowless flowcharts help study ways to improve the turn slightly of a vacated room (especially important in a hospital that has operated at 130% of capacity for years), speed up the entrance money process, and deliver warm meals warm. Lately, APH has been examining the flow of maternity patients (and their paperwork) from the twinkling they enter the hospital until they are discharged, hopefully with their hygienic botch up a day or two later. The flow of maternity patients follows these timbers1. get to APHs fag out & obstetrical delivery check-in desk entrance.2. If the screw up is born en route or if lineage is imminent, the sustain and cosset are taken by elevator and registered and admitted directly at bedside. They are then taken to a Labor & Delivery Triage room on the 8th level for an exam. If there are no complications, the stupefy and infant go to step 6.3. If the baby is not yet born, the front desk asks if the give is preregistered. (Most do preregister at the 2830-week pregnancy mark). If she is not, she goes to the registration office on the first floor.4. The pregnant woman is taken to Labor & Delivery Triage on the 8th floor for assessment. If she is ready to deliver, she is taken to a Labor & Delivery ( L&D) room on the 2nd floor until the baby is born. If she is not ready, she goes to step 5.5. Pregnant women not ready to deliver (i.e., no contractions or false alarm) are either direct crime syndicate to feed on a later date and reenter the system at that time, or if contractions are not yet close enough, they are sent to walk around the hospital grounds (to encourage progress) and then return toLabor & Delivery Triage at a prescribed time.6. When the baby is born, if there are no complications, after 2 hours the mother and baby are transferred to a mother-baby care unit room on floors 3, 4, or 5 for an average of 4044 hours.7. If there are complications with the mother, she goes to an operating(a) room and/or intensive care unit. From there, she goes back to a motherbaby care room upon stabilization or is discharged at another time if not stabilized. Complications for the baby may result in a stay in the Neonatal Intensive Care Unit (NICU) before transfer to the baby nu rsery near the mothers room. If the baby cannot be stabilized for discharge with the mother, the baby is discharged later.8. gravel and/or baby, when ready, are discharged and taken by wheelchair to the discharge choke off for pickup to travel home. Please turn in a paper of one to two pages (page counting does not include cover and reference list) discussing the following questions, 1. As Dianes new assistant, you need to flowchart this process. pardon how the process might be improved once you have absolute the chart.2. If a mother is scheduled for a Caesarean-section birth (i.e., the baby is outside from the womb surgically), how would this flowchart change?3. If all mothers were electronically (or manually) preregistered, how would the flowchart change? Redraw the chart to show your changes.4. Describe in detail a process that the hospital could analyze, besides the ones mentioned in this case.Project 6Staffer Diane Bowles is the Clinical Practice Improvement Consultant, w ho charts scores of processes. Her inputs are very important for efficient room processes and admission processes. As Dianes assistant I would first acquaint myself with the flow of Dianas flowchart. I would take a few days to study the various inputs and the process flows. Once this is do then I could suggest improvements if any. I feel that there is only place where there is a scope for improvement. This would also help in getting the rooms vacated on time without the prospect of waiting for rooms to be vacated. I would not initiate any changes because the flow chart of processes has been very successful and critical to the 130% capacity of the operational levels of the hospitals only would like to improve upon the levels of floors of the various units.The process as such is maintained very well but the floors on which facilities for labor wards for operations and normal delivery are scattered and in case of any emergency the patient has to be shifted many times up and down. This not only wastes critical time but also man power. I suggest that the 7th and the eight floors be exclusively used as labor wards and operation theaters and the rest of th4 floors be used in any order well-to-do for doctors nurses and other therapists. A mother who is expected to be operated upon needs to dancing from process 1 to 7 without any intervening steps. the process 7 would become step 2 as the mother has already registered and ready for the cesarean .then step 6 could be followed the mother and child sent to the ante natal care and then step 8 .in process flow chart for a mother who is to be operated upon. she need not go through any other step as it is not required. Pre-registration should become mandatory fro all expectant mothers.Then the order of the flowchart would change with step 3 becoming step 1 and step 322 and others following each other. at that place should be no instant admission process .since all mothers are treated only by this hospital doctors pre -registration must become compulsory. That way the no of patients and mothers to be admitted for delivery on any particular day can be assessed and particularly over crowded seasons can be studied and staff arranged for emergencies. A process for a hospital specializing in obstetrics and child birth could be as follows 1. Expectant mothers to pre register with the hospital either manually of electronically in the 30th week of pregnancy. 2. The registration number to be produced during time of admission with doctors diagnosis. 3,. If the mother is due for a cesarean, admission should take place before 6 hours and the mother should be taken to floor 7 for preoperative care and then proceed to step 6 4.If the mother is due for normal delivery and the birth of the child can happen any time, the mother and baby are taken by elevator and registered and admitted directly at bedside. They are then taken to a Labor & Delivery Triage room on the 8th floor for an exam. If there are no c omplications, the mother and baby go to step 6. 5. If the mother has still some more time for delivery she is asked to go around the hospital till the contractions start and then goes to step 6. 6. The mother is taken to the labor ward and after successful child birth she goes to the mother and child ward and then to step 7 7. After observation and mother and child found healthy they are discharged and then to step 9 8. if the mother is found healthy and the child is found not fit enough to be discharged the child is taken to the natal care centre and the mother goes to step 9. 9. The mother and baby discharged with dates vie fro the next check up with post natal care dates..Project 7Consider Walmart. Integrate the concepts and operations management principles that youve been studying in this module and turn in your one to two page paper addressing the following questions 1) What process strategy (form the four process strategies) is applied in that organization?2) Where is the head quarter (or scattering center) of the organization? Are there any benefits locating there? If you could need, where would you choose?Project 7The process strategy is also called the job shop process. The process focus at Walmart is basically strategized around the low peck low variety type. The goods that are sold in Walmart are a large variety of goods with small quantities on the shelf. If one goes through the Walmart shelves it is noted that there are hundreds of varieties of goods of all types and brands but one can never buy in bulk just because Walmart does not stock them in bulk. It is not categorized as a bulk store but a retail chain store. The facilities of each department starting from the procurement to delivery are all specific processes and are organized around specific activities. Every activity is done in a specialized way by the department and process concerned. There is heavy centralisation of process leading to high execution times and perfection in opera tions. The procurement department is centralized with a specialists working on processes and jobs. The store stocks goods according to the ever changing demands of the customers so the product range at Walmart is highly flexible.The stores allows for product flexibility. Since majority of the work of disbursement and product stocking is done manually the store incurs heavy cost on distribution. Except for explosive charge and inventory every other activity is manually done. This leads not only to heavy man power requirement but also fold of human errors that cannot be avoided. This makes way for repetitions and sometimes high levels of inefficiencies. Because of the high manual work the sophisticated machines are seldom used and are all put in cold storage. To show that the store is organized around the latest technology the machines have been ordered and put in place but they are neither used nor automated. This calls for idle cost. Another main characteristic of the Walmart chai n stores are the varying product flows making planning and scheduling a challenge. It is very difficult to estimate in advance the flow of a product during a week in advance. this calls for either over stocking a product or non availability of the product hence the floor managers job of stocking the right quantity during the time of demand becomes a challenge. This is the most difficult part of the process flow in Walmart.The work processes are very unique in the virtuoso that one cannot apply any strategy of operations management and organization behavior here. The assembly process is also a challenge for every department of Walmart. The Walmart chain stores are headquartered at Bentonville, Benton County, Arkansas, 72716. The reason for having the headquarters there is quite obvious because it was here that Sam Walton opened the companys first discount store in 1962.the original store is now a tourist spot. This small town has not only a big store but all offices of Walmart inclu ding the corporate office here. There could be no benefits here except having a sentimental value to having the head office near the original store. Since theses are the corporate offices and do not actually carry out operations of sully chain and procurement it does not matter. This headquarters is management office as all other Walmart stores operate on their own through centralized market pool. Hence procurement and distribution is done through the local stores but decisions regarding corporate policies are excused from the headquarters. I wouldchoose the same.Referencesdedeksoncenter.net/Classweb/MSIS_301/MSIS301_Slides/OperationsMGT_hr8_ppt07.ppt http//walmartstores.com/P